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    General/Pre-Sales Inquiries


    > Privacy Statement

    TheOneMall respect your privacy. This Privacy Statement informs you how we collect and handle your personal information which you provide to us as you access and interact with this Website.

    Information collected

    The information about you which we may collect through this website varies depending on how you use this Web Site. We will collect information through any electronic forms you submit via this website , or other messages you send us by e-mail.

    In common with many web sites, we may collect information such as the date and time of your visit to this website , the pages accessed and any information downloaded. This information does not identify you as an individual and is used for statistical, reporting and website administration and maintenance purposes only.

    How we use your information?

    The information TheOneMall collects to understand your needs and interests to help taobao english agent provide a better service. For example, TheOneMall may use your information to

    l  complete a transaction or order;

    l  allow you to participate in surveys and promotions;

    l  prevent and detect fraud or other malicious activity;

    l  improve or update our services;

    l  help you solve some problems concerning our service or website;

    How we share your information?

    TheOneMall may provide personal information to

    l  our service providers who assist us in providing this website and our services (for example internet and technology service providers, mail houses, delivery companies);

    l  organizations with whom we have co-promotional arrangements (and any agents used in administering such arrangements);

    TheOneMall does not provide your personal information to third party organizations for their marketing purposes. We will not sell, rent or lease your personal information to others except as described in this Statement.

    Links to other web sites

    This website may contain links to third party websites. Any such linked websites may contain their own privacy policies or statements and those third parties, and not TheOneMall, are responsible for informing you about their security and privacy practices.


    TheOneMall value your personal information and take great effort to protect the security of your personal information. However, no data transmission over the Internet can be guaranteed as completely secure. TheOneMall cannot ensure or warrant the 100% security of your information. We will try our best to protect your information, but you are at your own risk.

    Changes to this statement

    TheOneMall will post any changes to this Privacy Statement on this website, please check our Privacy Statement from time to time.

    Contact details

    If you have any comments or questions about our Privacy Statement, please send E-mail to support@theonemall.com


    Hot line:60341310971

    Monday to Friday,9:00am to 18:00pm

    Online Service