"If I order products from www.theonemall.com, how to ship them to me? How much is the delivery?How can I trace my order?
www.theonemall.com currently ships small and medium sized orders by international couriers.
The shipping rates can be previewed inside the www.theonemall.com online shop system. On the product shopping cart page,you just need to click on the "Estimate ShippingeeCosts",and then choose the country you want to ship to,Shipping fee will be estimated by system automaticly.
Refer Shipping Methods for more detail.
*How can I trace my order?
Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your parcel. as well as the website in which you could trace your order
*How Long Will It Take To Deliver?
The total delivery time is separated into two parts, the processing time and the shipping time. The processing time is the time from when your payment is received to when we gather all the items and package them, which takes approximately 2 working days or 7 working days depend from which warehouse. The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Standard shipping time takes approximately 3 to 7 working days, while expedite shipping takes approximately 2 to 3 working days.
Total Delivery Time =Processing Time + Shipping Time
Processing Time = Time it takes to get your order ready to leave our warehouses. This includes payment confirmed,preparing your items, and packing for shipment. Processing time is displayed on the product detail page.
If order contains differ Processing Time Items then follow longest Processing Time.
We do not process your order on Saturday/Sunday or holidays. Allow an additional 1 to 2 working days for weekend orders.
Shipping Time = The time it takes for the shipping/courier company to fly/drive your package to you.