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We always have someone on hand to answer your questions:  5 days a week. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives.     



Monday to Friday
Office Operating Hours: 8.30am to 6.30pm

Saturday
Office Operating Hours: 9am to 2pm 


Sunday and Public Holidays : Closed


Email:

 


General/Pre-Sales Inquiries:

enquiry@theonemall.com

 For  questions about product,carrier and so on. We normally respond to all enquiries within 1 working day.




After Sales Inquiry

support@theonemall.com

For after sales service about refund, exchange, defective/wrong items receive. We normally respond to all enquiries within 2 working day.



Malaysia Office:

No. 6-2, Jalan Metro Wangsa,

Seksyen 2, Wangsa Maju, 53300,  

Kuala Lumpur, Malaysia


Office Number

1300-13-6255




Follow us on Instagram @TheOneMall or reach us on Whatsapp +6016-4408560




General/Pre-Sales Inquiries :  enquiry@theonemall.com


After sales Inquiries             :  support@theonemall.com




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